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Massivedynamic.co
Technical Support

 
Our Tech Support


  1.  Multilingual highly complex support delivered across a wide variety of channels, aided by automation and innovative technologies (B2C, B2B, SMB, B2E, and Engineering environments)

  2. Technical solutions across the complete customer lifecycle from installation and activation to RMA management and parts/field support

  3. Multiple offerings for the technology sector including hardware, software, and consumer electronics,

We Offer support at multiple tiers of services:
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Tier 1

Standard technical issues through proven processes

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Tier 2

Complex and escalated issues requiring more sophisticated troubleshooting procedures;

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Tier 3

High level support for large scale, large impact enterprise issues and cases